Odin's Protect is an innovative low-cost warranty and shipping protection package designed to give you peace of mind with your purchases. This package offers extensive coverage for a variety of products, ensuring that you are protected against unexpected damages, defects, and shipping mishaps.

With Odin's Protect, you can enjoy the following benefits:

Affordable Coverage

Our low-cost warranty ensures that you don’t have to break the bank to protect your investments. Experience comprehensive coverage without the hefty price tag. Cover any items purchased directly from us for an additional 3-12 months* for extra piece of mind. You’ll be charged a small payment at checkout to purchase this cover.

*Coverage explained below:

We cover you for 90 days for our Jewellery, Accessories, Clothing & Non-electrical items.

We cover you for 12 months for all our plug in electrical items. Please note that some of our higher range of lighting will be covered for 24 months as part of our plan, these will be clearly displayed on the listing of the product directly.

Shipping Assurance

Enjoy worry-free shipping with our shipping protection feature. In the event of lost, damaged, or delayed shipments, we provide compensation, allowing you to shop confidently. We’ll reimburse your delivery charges paid if your order is delayed by more than 14 working days (from the times stated within the relevant section of our store)

For any lost or stolen items during transit and if they are no longer being tracked by our delivery partners, we’ll automatically replace the item(s) at no additional cost.

Simple Claims Process

We understand that dealing with claims can be stressful. Our streamlined process makes it easy for you to file a claim and receive assistance quickly. Simply let us know what’s happened, and provide us with some photos or videos of the issue and we’ll put things right.

Our dedicated customer support team is available to assist you with any questions or concerns, ensuring that you receive the help you need when you need it.

In a nutshell

Odin's Protect is the smart choice for savvy shoppers looking to safeguard their purchases without overspending. Enjoy the freedom to shop with confidence, knowing that your investments are well protected. Odins Protect is administered and run by us directly.

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